ArcGIS Service Plan
Overview of the ArcGIS Service Plan offered by RCC-GIS at the University of Chicago
Featured ServiceArcGIS Service Plan
The RCC-GIS offers comprehensive GIS software support services to the University of Chicago community.
Licensing and Distribution
- Software Licensing: Access to the latest ArcGIS software
- Data Distribution: GIS datasets and resources
- License Management: Centralized license administration
- Cost Recovery: Service fees based on usage and requirements
Available Products
- ArcGIS Online
- ArcGIS Pro
- ArcGIS Apps
Service Levels
Basic Support (Included)
- Software installation assistance
- Basic troubleshooting
- Email support (gis-help@rcc.uchicago.edu)
- Access to documentation and resources
Important Updates
Transition to Modern GIS Platform
- ArcMap Discontinuation: No longer available as of June 30, 2024
- New Standard: ArcGIS Pro is now the primary GIS desktop application
- Cloud Integration: Seamless access to ArcGIS Online services
Named User Licensing
- Single Sign-On: Use your CNetID for access
- Flexible Access: Available on multiple devices
- Enhanced Security: Individual authentication required
Server Products
Available Options
- ArcGIS GIS Server
- ArcGIS Image Server
- ArcGIS GeoAnalytics Server
- ArcGIS Notebook Server
Pricing
- Base Server License: $500/year
- Additional Capabilities: Varies by module
- Educational Discounts: Available for academic use
Getting Started
Requirements
- Active UChicago affiliation
- CNetID credentials
- Compatible hardware specifications
Request Access
- Contact gis-help@rcc.uchicago.edu or gis-help@rcc.uchicago.edu
- Provide your CNetID and department affiliation
- Specify which products you need access to and your requirements
- Complete the service agreement
- Receive access credentials
Support Resources
Documentation
Training
- Regular workshops on ArcGIS Pro
- Online training materials
- One-on-one consultation sessions
Frequently Asked Questions
Q: How do I get ArcGIS Pro? A: Contact gis-help@rcc.uchicago.edu to request access and installation instructions.
Q: Can I still use ArcMap? A: ArcMap is no longer supported as of June 30, 2024. Please transition to ArcGIS Pro.
Q: Is there a cost for the service? A: Basic support is included for UChicago affiliates. Enhanced support and server products may have associated fees.
Q: What are the system requirements? A: ArcGIS Pro requires a 64-bit Windows operating system, 8GB RAM minimum (16GB recommended), and a dedicated GPU for 3D analysis.
Contact
For more information or assistance:
- Email: gis-help@rcc.uchicago.edu
- Office: Regenstein Library, Room 216
- Hours: Monday-Friday, 9:00 AM - 5:00 PM